Specialized Patient Care Programs

Natick VNA has developed special clinical programs to care more effectively for patients experiencing Alzheimer’s disease, mental health problems, rehabilitation therapy needs, wounds, ostomy, continence, skin care issues, and post-partum needs. We are also developing programs that help patients with diabetes, cardiovascular/cardiopulmonary problems, and pain management.

Fostering Innovation

The Natick VNA has a distinguished track record of innovation. We were the first home health agency in Massachusetts to use laptop computers to record patient clinical information. As a result, we have saved time, paper, and storage space, and have improved our ability to communicate with doctors, labs, and other health team members. Three years ago, we adopted the first totally web-based integrated clinical-financial documentation, billing, and reporting system in the country. Further, in fall 2005, we began using a home telemonitoring system, Honeywell HomMed, which allows us to monitor patients’ weight, vital signs, and general health status daily; this system is helping us to decrease emergent care and hospitalization for our patients and is improving their recovery and health maintenance at home. The MetroWest Community Health Care Foundation supports the Natick VNA’s telemonitoring program.